Gong
Revenue intelligence and conversation analytics
Gong is a Salesintegration for Sim, the AI workspace where teams build and deploy AI agents. Sim's Gong integration provides 21 Gong tools and 2 real-time triggers that AI agents can use inside Sim's visual workflow builder. Gong connects with an API key. Free to start at sim.ai.
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Overview
Integrate Gong into your workflow. Access call recordings, transcripts, user data, activity stats, scorecards, trackers, library content, coaching metrics, and more via the Gong API.
How to automate Gong with Sim
Create a free account
Sign up at sim.ai in seconds. No credit card required. Your workspace is ready immediately.
Add a Gong block
Open your workspace, drag a Gong block onto the workflow builder, and paste in your Gong API key.
Configure, connect, and run
Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your Gong automation is live.
Real-time triggers
Connect a Gong webhook to Sim and your agent runs the instant an event happens, no polling, no delay.
Gong Webhook
Generic webhook trigger for all Gong events
Gong Call Completed
Trigger workflow when a call is completed and processed in Gong
Agent templates
Ready-to-use templates featuring Gong. Click any to build it instantly.
Supported tools
21 Gong tools available in Sim
List Calls
Retrieve call data by date range from Gong.
Create Call
Upload call metadata to Gong and let Gong pull the media from a URL.
Get Call
Retrieve detailed data for a specific call from Gong.
Get Call Transcript
Retrieve transcripts of calls from Gong by call IDs or date range.
Get Extensive Calls
Retrieve detailed call data including trackers, topics, highlights, and AI spotlight content (brief, outline, key points, call outcome) from Gong.
List Users
List all users in your Gong account.
Get User
Retrieve details for a specific user from Gong.
Aggregate Activity
Retrieve aggregated activity statistics for users by date range from Gong.
Day-by-Day Activity
Retrieve detailed day-by-day activity (call IDs per activity type) for users by date range from Gong.
Aggregate by Period
Retrieve aggregated user activity grouped into time periods (day, week, month, quarter, year) by date range from Gong.
Interaction Stats
Retrieve interaction statistics for users by date range from Gong. Only includes calls with Whisper enabled.
Answered Scorecards
Retrieve answered scorecards for reviewed users or by date range from Gong.
List Library Folders
Retrieve library folders from Gong.
Get Folder Content
Retrieve the list of calls in a specific library folder from Gong.
List Scorecards
Retrieve scorecard definitions from Gong settings.
List Trackers
Retrieve smart tracker and keyword tracker definitions from Gong settings.
List Workspaces
List all company workspaces in Gong.
List Flows
List Gong Engage flows (sales engagement sequences).
Get Coaching
Retrieve coaching metrics for a manager from Gong.
Lookup Email
Find all references to an email address in Gong (calls, email messages, meetings, CRM data, engagement).
Lookup Phone
Find all references to a phone number in Gong (calls, email messages, meetings, CRM data, and associated contacts).
Frequently asked questions
Sim's Gong integration adds 21 Gong tools and 2 real-time triggers to the AI agents you build in Sim's visual workflow builder — no code required. Revenue intelligence and conversation analytics. Teams often pair Gong with Rippling and SAP Concur in the same agent.
Start automating Gong today
Build your first AI agent with Gong in minutes. Connect to every tool your team uses. Free to start, no credit card required.