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Back to Integrations

Rootly

Manage incidents, alerts, and on-call with Rootly

Rootly is a Observabilityintegration for Sim, the AI workspace where teams build and deploy AI agents. Sim's Rootly integration provides 41 Rootly tools that AI agents can use inside Sim's visual workflow builder. Rootly connects with an API key. Free to start at sim.ai.

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Last updated June 12, 2026

Overview

Integrate Rootly incident management into workflows. Create and manage incidents, alerts, services, severities, and retrospectives.

How to automate Rootly with Sim

  1. 01

    Create a free account

    Sign up at sim.ai in seconds. No credit card required. Your workspace is ready immediately.

  2. 02

    Add a Rootly block

    Open your workspace, drag a Rootly block onto the workflow builder, and paste in your Rootly API key.

  3. 03

    Configure, connect, and run

    Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your Rootly automation is live.

Agent templates

Ready-to-use templates featuring Rootly. Click any to build it instantly.

Supported tools

41 Rootly tools available in Sim

Create Incident

Create a new incident in Rootly with optional severity, services, and teams.

Get Incident

Retrieve a single incident by ID from Rootly.

Update Incident

Update an existing incident in Rootly (status, severity, summary, etc.).

List Incidents

List incidents from Rootly with optional filtering by status, severity, and more.

Create Alert

Create a new alert in Rootly for on-call notification and routing.

List Alerts

List alerts from Rootly with optional filtering by status, source, and services.

Add Incident Event

Add a timeline event to an existing incident in Rootly.

List Services

List services from Rootly with optional search filtering.

List Severities

List severity levels configured in Rootly.

List Teams

List teams (groups) configured in Rootly.

List Environments

List environments configured in Rootly.

List Incident Types

List incident types configured in Rootly.

List Functionalities

List functionalities configured in Rootly.

List Retrospectives

List incident retrospectives (post-mortems) from Rootly.

Delete Incident

Delete an incident by ID from Rootly.

Get Alert

Retrieve a single alert by ID from Rootly.

Update Alert

Update an existing alert in Rootly.

Acknowledge Alert

Acknowledge an alert in Rootly.

Resolve Alert

Resolve an alert in Rootly.

Create Action Item

Create a new action item for an incident in Rootly.

List Action Items

List action items for an incident in Rootly.

List Users

List users from Rootly with optional search and email filtering.

List On-Calls

List current on-call entries from Rootly with optional filtering.

List Schedules

List on-call schedules from Rootly with optional search filtering.

List Escalation Policies

List escalation policies from Rootly with optional search filtering.

List Causes

List causes from Rootly with optional search filtering.

List Playbooks

List playbooks from Rootly with pagination support.

Mitigate Incident

Transition a Rootly incident to the mitigated state.

Resolve Incident

Transition a Rootly incident to the resolved state.

Assign Incident Role

Assign an incident role (e.g. commander) to a user on a Rootly incident.

Unassign Incident Role

Remove an incident role assignment from a user on a Rootly incident.

Add Subscribers

Subscribe users to a Rootly incident so they receive updates.

Remove Subscribers

Unsubscribe users from a Rootly incident.

Create Status Page Event

Post a public status page update for a Rootly incident.

Update Action Item

Update a Rootly incident action item (status, priority, assignee, etc.).

Delete Action Item

Delete a Rootly incident action item.

Snooze Alert

Snooze a Rootly alert for a set number of minutes.

Escalate Alert

Escalate a Rootly alert, optionally to a specific escalation policy or level.

List Incident Events

List the timeline events for a Rootly incident.

Run Workflow

Trigger a Rootly automation workflow, optionally scoped to an incident or alert.

List Incident Roles

List incident roles configured in Rootly (e.g. commander, scribe).

Frequently asked questions

Sim's Rootly integration adds 41 Rootly tools to the AI agents you build in Sim's visual workflow builder — no code required. Manage incidents, alerts, and on-call with Rootly. Teams often pair Rootly with Rippling and Linear in the same agent.

You can create Incident, get Incident, update Incident, list Incidents, and create Alert with Rootly in Sim, plus 36 more Rootly tools listed on this page. Each runs as a tool inside an AI agent block, so an agent can chain Rootly with services like Rippling and Linear and apply LLM reasoning between steps.

Connecting Rootly takes about five minutes: (1) Create a free account at sim.ai. (2) Create an agent in your workspace. (3) Drag a Rootly block onto the workflow builder. (4) Paste your Rootly API key to authenticate — you can find it in your Rootly account settings. (5) Pick a tool such as "Create Incident", wire up its inputs, and click Run — your agent is live.

Add a Rootly block to your agent and select "Create Incident" as the tool. Create a new incident in Rootly with optional severity, services, and teams. Fill in the required fields — inputs can reference outputs from earlier steps, such as text generated by an AI block or data fetched from another integration. No code is required.

Rippling

Manage workers, departments, custom objects, and company data in Rippling

Linear

Interact with Linear issues, projects, and more

incidentio

Manage incidents with incident.io

GitHub

Interact with GitHub or trigger workflows from GitHub events

Sim

Start automating Rootly today

Build your first AI agent with Rootly in minutes. Connect to every tool your team uses. Free to start, no credit card required.